Ju-tex is an online platform where sellers and buyers would be able to directly connect with another. ju-tex promotes sellers in its platforms and buyers are able to be in direct contact with these sellers. ju-tex does not manufacture nor does it take responsibility for any product sold on its platform. All the goods sold in the ju-tex platform are sold by the sellers of ju-tex and responsibility is taken by the sellers as per their agreements with ju-tex.
Unless it is stated in the product information that a certain product has guarantee for it, ju-tex does not provide any guarantees for products.
Customers are provided information regarding the sellers and are responsible for checking the originality of the said products. Being an online platform for sellers, as a virtual shopping mall, ju-tex does not store any products and cannot check the originality of the products and cannot guarantee it unless it is from their strategic partners. Buyers are advised to directly consult with the seller to be assured of quality and originality of the products.
ju-tex will ensure the return of products within 15 days from the customer’s end if the customer faces the aforementioned difficulties. jutex always looks out for the best interest of its users.
However, during this Pandemic, as shipments can get delayed so Ju-Tex holds all the rights to change the purchase policy. if shipments are taking longer than usual to arrive in Bangladesh then we would like to request our customers to wait for at least 3 months depending upon the circumstances. Note that, it is not applicable for all the customers but to specific cases where we are unable to get the products on time then we will take a timeline of at least 3 months. The minimum duration we require to deliver is 15 days and maximum 3 months.
is an online marketplace with thousands of registered sellers and operates as a virtual and futuristic shopping mall.
Sellers are urged to mention in their shops if any product is a duplicate/replica. Failure to do so will result in penalization for that specific store and the seller will be held liable for any complaints regarding replica products by the customer. It could range from financial penalization to the dismissal of the store from ju-tex’s platform.
